Originally Posted by
Shep69
The trap here I think is this puts CX in the same category of every other low-cost carrier which historically (unless in a protected market--and these are ever shrinking globally) have had trouble making money.
?
? In Europe, US & India it is the low cost carriers that are not having trouble making money. Ryanair/Vueling/EasyJet/Indigo/SouthWest etc. Airlines like SQ/LH/KLM have reacted by forming their own LCC (Scoot/ Tiger/ Eurowings/ Transavia etc) but CX management have allowed HK Express & others to take this niche in Asia.