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Old 1st Jun 2016, 08:48
  #4251 (permalink)  
paully
 
Join Date: Aug 2007
Location: West Yorkshire
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Customer `Service`??

Mr A Tis I think you are right. Last month I had a run in with their Swissport staff at Liverpool regarding cabin baggage size, long story, but was told by the cabin crew that Easyjet have started to incentivize ground staff when they get to charge customers £40 to put hand luggage in the hold.

I have e mailed the `Caroline` e mail addy that she has had published in the on board magazine asking if this is true. To date, despite jogs, no reply. I can but presume therefore that this is true.

You`d think they might have learnt from O`Leary`s experience doing this, but it seems Easy are stuck in reverse or could it just be that they have so many more layers of management than Ryanair ??
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