68,
If I were to publish something in another language, I would make sure a native speaker proofread it beforehand. I think the problem is not the English, but the unwillingness to ensure external comms are properly checked. It raises the question... Where else do they cut corners? I suspect most everywhere. It's the Hong Kong way, even and especially at CX. It's ironic because CX is so highly esteemed in HK. Maybe Kongers respect CX for cutting corners so well. Yet that begs the question... Why does CX get hauled into court so often by their employees in HK and worldwide?