Rock on!!
About time those guys and gals in the tower got some reocognition. However, what this report fails to highlight is the vital, but fantastic jobs done by the Heathrow approach controllers packing them in all day long, and the TMA controllers catching jets all day long and somehow keeping them all apart.
And the pilots, baggage handlers, check in staff(sometimes
), tug drivers, support staff....the list goes on.
Heathrow has copped some flak on some other threads but like the report says all the other big airports have loads more room and two more runways at least. The reason it works is because everyone knows their job and does it to the best of their abilities. However, this maxing out leads to huge delays if one element fails. Anwers to this anyone?
P7