"John Slosar denied the carrier had lost any of its premium appeal He went on to say that ten years ago Cathay was much less of a premium airline than it is today"
When you have to deny to the public that your company is losing its premium appeal you know there's something wrong. For me the premium appeal was lost with Cathay's new livery, it looks ****. CX is going the same way as HK as it gets eclipsed by China.
I now go out of my way to avoid flying CX for several reasons:
1) It's only a matter of time before one of your birds fall out of the sky due to poor maintenance, fatigued pilots, under-qualified pilots. I sure as hell don't want to be there when it happens
2) I don't find CX service any better than their less premium competitors. Hell I got better service on a WestJet flight than I did on CX
3) Your Asia Miles rewards those who pay the most for their tickets (First and Business) rather than the distance traveled
I'm sticking to the Middle Eastern airlines for their newer planes and superior service.