wings folded
Sorry about your troubles but maybe you can have a better experience next time.
I have travelled with my disabled daughter to and from Stansted several times. If you just ask for assistance in advance before leaving it will work out just fine.
And yes Ryanair has given excellent service to my daughter every time we have travelled. It was the first airline I have seen to offer the possiblity to book assistance at the same time you booked your flight.