What on earth have they done at T2 passport control ?. Had two arrivals on SQ328 in last 6 weeks, first one last month it took us 30 minutes to get through, which is bad enough, but last week it took us 50 minutes to get through, which is an absolute disgrace. It's not even anywhere near peak summer season yet.
Something has clearly gone wrong somewhere as I have been flying in and out of T2 on SQ regularly for the last 15 years, at literally all times of the year, and never had to queue for anything like that before. I had quite a queue off CX357 as well last month.
The only thing they seem to have changed on the last couple of arrivals is they no longer let you go down to the machines from the top, instead channelling everyone down the lines towards the manned desks then half way down splitting some to machines and some to desks. Not sure why they have done this but it's seems to be the only thing that could be causing these ridiculous queue's.
