Crikey Notso - you sound astonished that anyone should have the temerity to criticise BA over this!
Lets face it BA comprises many differing attitudes and mechanisms. But these include- some crappy and often pompous line management, militant and sometimes lazy staff , outdated and inappropraite industrial agreements and an all to often lousy attitude to the fare paying passenger.
Until we (employees) accept that the passenger deserves better then we have a grim future. Try taking your head out of the sand!
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And Flying Dutchman - well what would your reaction be to hearing of thousands of pax stranded and aircraft departing empty ? Would you respond with a bloody great cheer ? Please let us all know where you stand on this ?
edited for spelling
Last edited by Shuttleworth; 20th Jul 2003 at 19:50.