One is obliged to put first the interests of those with whom one has a commercial relationship?
Yes. Morally that is the right thing to do, because that is part of the reciprocal loyalty that is part of the relationship that you have. Its also commercially the right thing to do because that existing customer is worth far more to you than a prospect who in all probability will buy from someone else whatever you do to be nice. rnzoli explained that earlier.
CK seems to be saying that I should cr*p on my existing customers. I'm sure he's confused as to exactly what his argument is. Plainly he doesn't know what he's talking about and is just trying to annoy me.
My best advice now to you guys is to go read this
