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Old 19th Jul 2003, 19:04
  #79 (permalink)  
ILS27LEFT
 
Join Date: Aug 2002
Location: Europe
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Well done BA ground staff!

"Well Done BA staff. Other airline handling staff and airline ground staff are with you.

Stick together and be strong."

Working 12 hrs shift without a break and without being paid any overtime, it is simply unacceptable: this is now a normal practice among the airline industry.
Pay rates are redicolous.
The above does not apply to Cabin Crew, Pilots or Office based employees: this became the norm for ground staff only, especially front line staff.
This is not acceptable as in a front line environment is often a "continuous" emergency nowadays with delays, cancellations and so on. The "Emergency" issue as an excuse to squeeze staff cannot be applied anymore.

It is not a 12 hr shift like it would be in a "normal" office environment: if you work front line you cannot even go to the loo! You depend entirely on your Operations,second by second, minute by minute. It is crazy! Try it.

It is time to reconsider this aspect of ground staff Management, or even "officially" switch to a low cost ground service handling agent, and if this is the real management's objective, then this must be made clear, "tell them clearly" " do not play this game": ground agents are human being ( if you forgot) , people with their own lives, kids, plans, families, etc...they do have feelings and they are not just those numbers that our fat cats can view on their golden flat screens. AHHHHHHH!

Let them know what your plans are, do not play with real lives.

It was time to say: "Enough is enough!".

Well done boys and girls.
The bubble has been there for years...waiting to burst.
I have been talking to many ground staff employees and they have all said the same: working at LHR is crazy because conditions are non human.
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