Would love to know who the broker was that booked that flight..... some serious explaining to do to the punters in the back.... Good case study for CRM also....
"" hhhmmmm zit seems like zilence in ze airvaves her flick.... unt seems like ve hav ze new spitfire on our vingtip... vos is los.....!! uh ficht! I sink we are in za doo doo's!!