PPRuNe Forums - View Single Post - Are Shoreham flying schools so busy.........
Old 9th Apr 2016, 09:52
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Jonzarno
 
Join Date: Dec 2011
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Well, IMHO the customer isn't always right. But how you tell them, and how you persuade them to buy what is genuinely right for them, is what professional and ethical selling is all about. It's also the start of good customer service.
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