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Are Shoreham flying schools so busy.........
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9th Apr 2016, 09:52
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Jonzarno
Join Date: Dec 2011
Location: Cambridge
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Well, IMHO the customer isn't always right. But how you tell them, and how you persuade them to buy what is genuinely right for them, is what professional and ethical selling is all about. It's also the start of good customer service.
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