Perhaps Jonazarno and the flight school he chose just combined to have their bad day on the same day.
You misunderstand: the problem that the OP and subsequent posters had were nothing to do with me; I was just reacting to a report about what I thought was a particularly bad example of bad customer service. It was not my own experience. The school where I trained (Northamptonshire School of Flying) was exemplary and I'd recommend them to anyone.