nkt2000
You are so right ! What frightens me is that we, as a nation, are supposed to be running a service economy.
rrizoli
The true and correct cost to Compton Abbas is partly quantifiable. If I went there three or four times a year as was my habit - with passengers, the landing fee plus our cafeteria spending x two years is now lost.
With no attempt to explain their policy, no attempt at even a grudging apology, I felt justified in spreading the word about Compton's lack of elementary politeness and good manners. So, I did just that. That bit can't be quantified with any accuracy.
Some of the people who run these places shouldn't be running a newspaper round - with apologies to the boys and girls who do such a good job. Might I suggest, that if our visiting experience is not a good one then we would be doing all our fellow aviators a huge favour in listing and publishing our personal experiences.
Such action might result in an improvement. We can live in hope !