I believe that NSL management don't have a clue about anything. I asked management 4 years ago why we weren't recruiting when it was quiet, so that when it got busy NATS was ahead of the game. The response was along lines that we don't need any more staff despite me seeing this happen for the third time in my years in NATS. Personally, I think NSL has a maximum of 5 years. All the contracts we lose are because of the 'overheads'. That's all the massive amount of management that we have to carry. Company is F@[]ed.