Originally Posted by
dizzylizzy
The business is a rudderless ship at the moment, JB's been like a GenY with a credit card, and trying to pick up the pieces of an already nonviable business. Workforce costs have continued to increase and an poor taste TV campaign revolving around the crew instead of the customer... Hmmm. Why would you use them?
Very true... on the subject of workforce costs, include an EBA for ground people that seems to have added millions of cost when it was supposed to remove millions... considering it took years to conclude it raises the question what is going on??? How long did the Cabin Crew EBA take??? It seems to be at the point now that QF's labor costs are now approaching, if not, less per pax than DJ/VA's were/are.