Thanks everyone for your comments here - glad to see the report is being widely read and well received.
We're really very pleased there are not too many surprises for you in the recommendations, as our aim was to transmit your ideas and opinions on how to improve the system. (Not by the way to evaluate them or place them in some sort of league - just to report what you at the sharp end are thinking).
Many of the recommendations had not reached the system until now - not formally anyway - and this is an excellent piece of customer feedback, which we hope will continue.
OK we didn't reach everyone - we knew it would be difficult - but 32000 individual letters to PPL holders and thousands of posters to Clubs and ATC Units + Media Articles did get a very good level of response.
If you've not seen the website it's still there at
www.flyontrack.co.uk
and of course we're keen to receive any feedback on the report, as the website is still being monitored by us and the CAA - your comment will still register where it matters!!
We'll keep you posted.
Dave