Goldenrivett,
This issue is still very common among our older MSNs, although I occasionally come across this happening on the newer frames as well. However, the FCOM procedure of switching the fuel pump controls to MAN and turning and the Center Tank Pumps off doesn't quite tell us when we can or should put them on again. So we turn them on after the refuelling is complete and we commonly see this issue when on days the center tank is only up to about 200kgs full, only to realise we may have 200 kgs of unusable fuel if it doesn't work after engine start.
Would be great to be able to have a look at that document!