Talparc
Pilots come under the control of fleet. Fleet set the rules and set the requirements for the training department to undertake on their behalf. Training therefore provides a service for which fleet is in effect the 'customer'.
Your post contains much generalisations and is full of inaccuracy. If your post was designed to create further misinformation regarding EK employment, judging from g-code's reply, you've achieved it.
On a serious note, may I ask if you really do work for EK and if so, how long have you been here?
Harry