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Airchunk Problem?
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11th Feb 2016, 06:22
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LysanderV8
Join Date: Jan 2006
Location: Shoreham
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And here is the answer. Good customer communication in my view
Notice of planned maintenance.
As an administrator of your Airchunk group we are writing to let you know that the Data Centres that host the Airchunk servers suffered a major outage yesterday afternoon. Their staff have been working through the night to bring these data centres back online.
This outage is affecting thousands of websites and servers throughout the UK not just Airchunk.com.
Obviously this kind of outage is totally unacceptable and we will be investigating why and how this has happened and what assurances the data centre can give us that this won't happen again. If they fail to give us an acceptable response we will be moving to different data centres.
In the meantime I sincerely apologise for this interruption and hope to have normal service resumed as soon as possible. Thank you for your support and patience.
Kind Regards,
Abe & the Airchunk team
Copyright © 2016 Airchunk, All rights reserved.
You are receiving this email because you are an administrator of a club on Airchunk.com.
Our mailing address is:
Airchunk
84 The Broadway
High Street
Chesham
, Bucks HP5 1EG
United Kingdom
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LysanderV8
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