B767300ER- Your merging two different items. The first bit was about them being the "charter" equivalent of B6. They have paperles cockpits, same config, same airplane, etc. And I didn't come up with that - that was their comparison, not mine.
The second was related to cabin service only, and was compared to charter airlines - not B6.
"That sucks about U5. I remember when they launched with all this hoopla about them becoming the charter equivalent of JetBlue.
"On travel forums, I read that their service is great for a charter carrier. Welcome mimosas, hot towels, etc. Too bad they cannot sort out the human resources end and make both customers and employees happy.