Psr777
If you were on one of my flights you would get my full support, as you are my eyes and ears in the cabin. However, SOP’s are there to be followed to avoid the need to brief, circumstances often dictate that a different course of action is more appropriate.
If your company SOP is to contact Medlink before a PA for medical assistance then I would suggest it has been written by someone with little or no practical experience. I can think of no occasion when a qualified medical eye is going to be less able to pass accurate information to Medlink.
CRM is not always about being warm and cuddly sometimes CRM means when in command take all available information into account and command!