Quote
Once you lose that basic ability then there is no point in trying to substitute paperwork as a replacement for knowledge and competence.
This is so true, at one time the Chief Engineer of a mid-sized GA maintenance company would have time to wander around the hangar and have an hour to hour knowlage of what was going on and sometimes get his hands dirty physically working on aircraft.............. Now it is all about shuffling paper.
The result of this is a loss of quality control at the front line of maintenance.