A bit of a shower, then this place turns into a shower of sh1t. Various excuses trotted out "baggage system failure" " birds" "weather" "all left handed people called Brian" etc etc etc
The fact is you can't run a seemingly state of the art 1st world facility by putting 3rd world mentalities and intellects in decision making positions.
Anyone would think that there had been a natural disaster for fecks sake, but no merely the usual abysmal performance in this part of the world when anything in the "not knowing" category happens.