If the handling agents struggle, it is because the airline has used the economic crisis to drive down costs and handlers have cut the costs by reducing staff. It is not rocket science. Plus the moaner above who is too impatient fails to realise that he was delayed getting landed, and while the circumstances were not his or anyone's fault, it still probably put him to the back of the queue for handling as the crew went to handle someone else instead as there isn't a crew waiting for each aircraft. If DUB has issues repeatedly, it is because they are so busy but the issue can only be addressed by the airlines if standards are not met but because they are getting their handling so cheap, they will be very proactive in apologising to the customers but not changing anything in the background. Simple economics folks, nothing changes until something major happens that cannot be defended....