swh - I'll take that as a 'No' then, you have not been into ATC at SIN?
Have you been to the tower in DXB, LHR, or LGW to see how it should be done ?
LGW and LHR yes, incomparable, given the airspace restraints at SIN. DXB not since 1969!
As for ATC falling apart I can only suggest you try Narita when it starts to snow! No joking.