I had a moan at TT when they were offering free new user broadband, having only six months earlier renewing (3rd year) and being told to pay top wack for the line rental and the broad band only package.
They came back with a 50% reduction offer on the broadband.
Having tried four times to get the package set up, they keep coming back with some excuse like the systems down, that dept. is closed, etc.
I just signed up for the free home phone boost.
Bet I start getting monthly bills!