What does the Jepp chart look like?
Setting FL310 on the MCP altitude window was not in accordance with the operator’s procedure
What is the company's procedure?
How big are the EFBs - why is zooming in necessary?
The Flight Crew Training Manual (FCTM) on standard radio communications phraseology requires pilots to articulate both passing altitude and assigned altitude in their initial contact...
This is standard RT practice anyway, without the FCTM, should have been learnt at basic flight school.