SSFlyer
To my knowledge Man is not an unpopular route with EK, although I agree that some PAX I have seen in Business Class have supported the bar manfully on the 380 for most of the flight, but with no issues I was aware of ! I do agree also about some CC on the sector (my worst EK fight was with some CC from a city just down the M62 who's service was poor on this route, with the same issues as those raised on Flyertalk but in Business Class) but have to say, as a rule with that one exception, I find them OK and helpful. In general I think the idea of service is not a great British thing, and as a large generalisation I do not think it is one of the things as a nation we are good at particularly. I know from experience service standards do seem to improve when the crew are from countries where there is more of a customer service culture, and by that I do not mean just the Far East. I am with them again in a couple of days so will check on the comments re Man route for you.
Cheers
Mr Mac
Last edited by Mr Mac; 28th Nov 2015 at 19:35.
Reason: Jet lag diction !