Broadband Relay - Problem
My tech-addicted daughter has recently moved away from home, and lives in a cottage adjacent to the landlord's house, and the broadband signal is apparently good outside the house, but when she tries to use your laptop inside the house to connect to the web she can't get any sort of connection.
The booster is plugged into the socket, at normal socket level, and the broadband goes into the "host house" about 25m away laterally, but probably 3-4 metres below the level of my daughter's cottage. They have recently had BT Superfast broadband installed in the village.
Could the problem be one of line of sight for the signal, or are we barking up the wrong tree? If that's not the problem what else could be causing the issue.
I am assured we can discount elementary issues like not putting the correct codes into her lap top to access the signal - she is reasonably tech savvy - unlike me!
Any suggestions would be much appreciated as she / we want to avoid acrimony with her landlord!