phylosocopter: Setting aside the rights and wrongs of this case , it seems that this situation (fire,smoke after setdown) is very serious and the person in the firetruck can see stuff tht the pilot cant. why is there not some SOP that does include getting this information to the captain in an organised and structured manner? I am not suggesting "dont evacuate" but some structured keywords to describe heat, where and threat level
If that transcript is indeed all that was communicated, and not a truncated version, it is a very poor example of fireground or incident communications. What you would normally expect to happen is that a status report is communicated by the first arriving responder and that updates would be communicated when the status changes. One real problem for airport firefighters is that they get so little real world experience.
The actual communications are also cryptic, ambiguous and deficient in information. There is a tendency to rush RT communication during emergencies, but really only a few more seconds of talking can prevent significant problems.
Confirmed information is of critical importance in emergency response, but communication, and command and control confusion are common problems identified in debriefs.