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Old 17th Nov 2015, 19:21
  #722 (permalink)  
PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,150
Received 62 Likes on 50 Posts
I wonder if the BA Board of Directors realise that:
  1. A customer has entered passport data when reminded after booking and recieved an email to confirm that.
  2. A customer checks in online for that flight and is told to enter passport data ...
  3. Customer feels (shall we say) 'mildy irritated' and considers that the Directors do not know what is happening in their own brewery.
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