Xenia
I completely agree with you. I have never been offered and upgrade nor sought one.
Over the years, I've been lucky enough to fly in F and J as well as M and I wonder how many other business are expected to provide extra free services? Everytime I get a hire car upgrade, I'm sure that it is because they have run out of the one I booked and cannot give me a smaller one!
I fly Y or LCA on sectors less than 4 hours and have a Priority Pass for lounge access, which is worth every penny.
If I want to fly in a higher class, I (or more accurately my client) pays for the privilege.
To be fair to Russell, I think that he is seeking more legroom here and if he is tall, I don't blame him YVR is a bit of a haul.