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Old 17th Nov 2015, 12:29
  #3158 (permalink)  
heidelberg
 
Join Date: Apr 2005
Location: Ireland
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Aer Lingus Orlando problems

Ei 120 due to depart MCO last Saturday 14th at 2045 -
Cancelled at 1am due APU problem.
Re scheduled as EI 1120 for Sunday 15th at 2359!
Cancelled again around 2am.
Replacement EI aircraft - the St Ronan arrived via Boston with a scheduled departure as EI 2120 2000. Finally departed 2115 Monday 16th.
Nearly 300 PAX seriously discomoded.
My daughter and her husband on the flight.
EI communications consisted of one email and one text to her over 3 days.
Had to phone EI New York for updates.
PAX are reminded they are entitled to compensation for cancelled flights
under EC 261/2004.
There were two cancelled flights.
Flights over 3500km results in compensation of €600 per cancellation.
Click on
Flight Delay Compensation | Claims Ireland
Séamus
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