The islanders (not the planes, the people) who use the highlands and islands services are not happy. There are letters in papers, facebook pages and anything else you like to imagine complaining about the service they are being offered. My impression is that the burning issue is pricing but little has happened on that front so things have built up with almost anything being seized on to press home the point that they aren't happy.
A chink appeared recently when a discount for emergency travel was announced and I've seen some positive press from that but it doesn't seem to have dampened the general head of steam that has built up.
I'm surprised this is the first time it has reared its' head here.