There is without doubt a handling issue at MAN. Last year every Rouge departure was late due to check in and baggage loading problems, including the one I was on, almost an hour for bags.
I was on the EK A380 only last week, aircraft in 40 mins early, all closed ready to go on time, another 30 minutes wait to load bags.
Then there was the Luftie A321 I was on, had to taxi back in as the inbound freight had not been off loaded.
Like Shed, I'm both a big user and supporter of MAN but somebody at the top needs to get a grip on the handling.
I attach no blame to the shop floor people, but to those that choose profit over service- that's the airlines and the outsourcers -because in the end it will bite you back. Similar to the King report into Thomas Cook, saying that the company put profit before people. It's a flawed business plan.
Last edited by Mr A Tis; 3rd Nov 2015 at 02:24.