LC . You got replies .
It is a business and you are a commodity . They are in the business to protect their contracts with the airlines and that is what they care about . Even the one who answers emails promptly , (Some have better "people skills) but nothing happens for the pilot .
It's about money ..Their money , so if you seek an agency to care about you , it will not happen . They do the legwork , get you in ..collect their commission for your services and they will not jeopardize this .
Not sure what else you want to hear .