Anna has finally realized that the DFO position is the poisoned chalice of Swire. A graveyard for Swire managers who have no hope of progression within the ranks.
They are sent to the DFO spot to live out a 3-5 year contract where the failure rate is 100%. That is their glass ceiling. After which they either move sideways and become Manager Cargo or devise a new role for themselves - Manager People. For the older DFO, a choice of Retire of be Fired looms.
MH - Are you reading this? Apparently you are the next in line for DFO. Your ineptitude and incompetence has spoken volumes. When the call comes, that will be your realization of failure.