Originally Posted by
Eyes only
When PWC came in they said the CX operation was simple and easy to implement a new computerised rostering system compared to other like American Airlines which have far more bases, and aircraft types, flights, destinations, and passengers, FAA, and negotiated rules.
If the "expert" had not seen something like CX before, probably means they never seen any mainline airline before.
Perhaps he meant a system that was so simple yet had been made overly complex for no good reason.