Anyway - after 44 minutes on HOLD, got through and apparently one can only enter API info online Prior to checking in!!! Afterwards updates/changes can only be made by Phone or at Check-inq despite their HELP line saying that it can be done online
How much do they charge for changing details I wonder?
Easy were featured in the BBC's Rip Off Britain yesterday. Poor guy only put his initial instead of his full name on the printed boarding card and was denied boarding at BFS.
BBC iPlayer - Rip Off Britain - Series 7: Episode 10