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Old 24th Sep 2015, 18:34
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pzu
 
Join Date: Jul 2002
Location: N Yorkshire, UK
Age: 76
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Question EASY OR RATHER NOT SO EASY JET

First time booking, just done OnLine Check In and noticed that one of our party has a New Passport since original booking
OK need to change API details - AAGH!!! HOW yes its mentioned but when I go to the relevant page I can't find the required Tab/Button
OK phone them - Ring RRRRRRRING no answer
Email - yes we may get round to answer you within 7-10 days!!!!
By which time we are getting kinda close to Departure

Has anyone got any suggestions (not cancel & go Jet2 - maybe's I should have done them first!!!)

Cheers
PZU - Out of Africa (Retired)
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