chrissw - I think you have over-reacted to my post. It is fair and entirely reasonable to comment and ask questions. But you'll have a hard job trying to defend the indefensible here. The problem is we can write the next lot of tosh to come out of passengers' mouths in advance of the next (non)event. If their thoughts were rational, considered and sensibly expressed we would certainly listen and take notice. But it's almost as if their scripts have already been written. Unfortunately, whatever we say is taken with same degree of contempt as a political speech. However, our passengers lives depend on us. They have to believe what we say and react accordingly. But it is clear that many passengers refuse to listen to us and do as they are told. When they do, they will gain our full respect.
PM