Thanks
ExXB for the more detailed explanation. My experience in commerce tells me that:
- Company A: perceives they can save money by a certain action and break with the past.
- Company B: follows, being 'relieved' that someone else has broken the line first.
- Companies C~X: follow.
Wait for between 10 and 15 years.
- Company Q: sess the possibility to introduce a feature that will bring a customer service advantage. They promotes it as if it had never existed before
- Company J: follows, not wanting to be left out.
- ... ... ...
The cycle continues
ad nauseam.