Frozen Presario 6000 in Vista
Searching shows no posting like this for a long time so here goes...
SWMBO has a Compaq Presario V6000 which is heading for retirement. The problem is it seems to have got wind of that and has taken to freezing once or twice a day. The screen image remains fixed and the fan and drive keep turning but there's no response to anything at all on keyboard and mouse. At first everything froze but sometimes, after perhaps 30 minutes, the cursor would start to follow the mouse and then after a bit everything would come to life.
Those days are gone now. While the fan and drive keep going and the display functions, even though frozen, now it never comes back and even the clock stops for the duration.
The computer is not too hot - well nothing that shows on Speccy is too hot.
What do you think has gone wrong and, please, is there a technique to unfreeze it without holding down the power button to start again? Rebooting like that brings up the black and white screen with the suggestion to restart Windows normally and that seems to work fine. On one occasion it wanted to repair Windows but that didn't work so returning to a restore point was the next suggestion and that worked.
Having rebooted, is there any way to establish what went wrong and can I fix it?
Thank you!
Last edited by Cameronian; 11th Sep 2015 at 17:41.