Old 11th Sep 2015, 06:56
  #11 (permalink)  
Join Date: Mar 2013
Location: Sydney
Posts: 299
The second rule of complaining is not to make it personal....

You can speak with passion, emotion and enthusiasm but stick to the logic of your argument. As soon as you attack the individual your chances of getting what you want drop dramatically. When you are complaining, you only get what you want when the other person concedes something. Are they likely to help someone out who has just insulted them?
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