Baggage Policies
Just another thought for those criticising pax who take large amounts of luggage into the cabin. Many airlines now charge an additional fee - often substantial - for checking luggage into the hold. This system is rapidly educating customers to take as much as possible into the cabin with them free of charge. We increasingly see this as standard behaviour on all flights, regardless of the baggage policies offered by individual carriers.
If the industry is enthusiastically encouraging pax to keep luggage with them - reinforced by financial penalty for checking-in hold luggage - we cannot then complain when they take their full permitted quota into the cabin with them.
The industry must take the lead on this. It is a problem induced by the policies of airlines themselves, not customers. We can't blame a regular family for avoiding the expense of discretionary hold baggage charges. They WILL bring maximum cabin baggage instead if they can. It is just common sense.