The bit that really puts me off about their seats is the angle of rake for the back-rest. It is too vertical to be any where near comfortable; and they have 6 hour sectors in their network. For anyone over dwarf height it's a killer. I get the ida of fixed backs; for maintenance issues, burt that doesn't mean they have to be uncomfortable. On my local national carrier they have reclining seats on their older a/c and fixed on more modern, but different types. The up-rigth angle of the recliner is the same as the fixed and is fine. RYR's is near the torture sleep deprevation position. Why? Did no-one from customer service test them for more than 2 seconds. Ah, all those years ago perhaps the customer service department was a myth. The idea of a GLA-TFS or the like would be unbearable.