Don't bother with Rishworth; just use PARC or CREW. If PARC have not contacted you then phone them and ask them why. They are not untouchable and are, at the end of the day, an agency that is meant to be there to help you, so don't be afraid to make them work for you. If they don't respond then don't bother again with them because they don't deserve your custom if they act in that way. You will find CREW more approachable and more active in their dealings with AJX.