Well said
Had my 60 year old wife on her knees at stansted having to shove her handbag into her carry prior to security a few years ago.
Took easy from malpensa to Athens in June...same rubbish ...took it out 10 ft away for security..then same rubbish at the gate.
Athens was slightly better but every pax had to shove their baggage into the measuring slot...sometimes twice.
Easy sent me a customer survey...of course no reply.
Fact is that their policy doesn't match the aircraft ..namely only half the pax can carry on because of the size of their overhead bins.
Ryanair are far more civilised as were aerlingus yesterday - not only did I get a smile at check in but we got an old style smooth landing at Marseilles
