Mop, I agree, I think the Aussies will be very happy to see her. And the whole thing is shameful. One question, have you told the MoD what has happened? I think you should; if for no other reason but letting them know the flaws in their wonderful, cost-saving, get-the-best for the Armed Forces out-sourcing is losing good people like that.
It has become common practice in many areas in the private and public sectors not to reply to applicants, but that does not make it right for the Armed Forces.